Как расторгнуть договор с Ростелекомом на интернет
If you need to permanently disconnect your home internet service with Rostelecom, you must visit their office and submit a written request, providing a passport or document that replaces it. If Rostelecom provided you with equipment upon receiving the internet service, it will need to be returned to the office as well.
- How to cancel a contract with Rostelecom remotely
- Is it possible to cancel a contract with Rostelecom
- How to unsubscribe from Wink Rostelecom in your personal account
- How to disconnect from Rostelecom and return the equipment
- Useful Tips
- Conclusion
How to cancel a contract with Rostelecom remotely
Can I cancel the contract remotely? No, this is not yet possible. If the contract has already been signed, it is necessary to contact a Manager.
Is it possible to cancel a contract with Rostelecom
As a subscriber, you have the right to unilaterally cancel a contract for telecommunication services provided by Rostelecom, at any time, subject to payment of the costs incurred by the operator for providing telecommunication services.
How to unsubscribe from Wink Rostelecom in your personal account
To unsubscribe online: 1. Go to the «Subscriptions» section 2. Choose the active subscription that needs to be disabled 3. Go to the subscription card and click on the «Disable» button (located at the bottom of the page) 4. Choose the appropriate option and click «Disable»
How to disconnect from Rostelecom and return the equipment
File a claim with Rostelecom to terminate the contract and return the equipment. Write a written request, and demand an acknowledgment on your copy of the claim with an incoming number. In case of refusal, insist on a written statement of refusal and file a claim that the equipment was not accepted.
Useful Tips
- Before canceling the contract, check with Rostelecom about the possible penalties or charges for early termination.
- Always ask for a written confirmation of the cancellation and return of the equipment.
- If you have any difficulties with the cancellation process, don't hesitate to contact a manager or customer service representative.
- To avoid any misunderstandings, make sure to read and understand the terms and conditions of the contract before signing it.
Conclusion
Canceling a contract with Rostelecom for internet services can be done through visiting their office or contacting a manager. It is important to provide proper documentation, return the equipment if necessary, and confirm the cancellation in writing. Always review the contract terms before signing and don't hesitate to ask for assistance if needed.
